Privacy & Cookie Policy

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pursuant to article 13 of Regulation (EU) 2016/679 (“Privacy Policy”)

This information is provided pursuant to Regulation (EU) 2016/679 (hereinafter the “Regulation” or “GDPR”) and describes the methods of processing the personal data of users who consult and use this website (hereinafter also the “Site ”) or use the services offered through the Site.
Based on the current European Regulation on the protection of personal data n. 679/2016 (“GDPR”), the collection and treatment will always follow principles of lawfulness, correctness and transparency.
Following consultation of the Site, data relating to the user accessing the site (defined as “interested party” as an identified or identifiable natural person) may be processed.

Flats Service S.r.l., with registered office in Via Setta, 5, 40037 Sasso Marconi (BO), P.I. 02032091205, Email


1. Navigation data
Personal Data can be collected independently by the Data Controller or through third parties.
In this case, the computer systems and software procedures used to operate this Site acquire some Personal Data of the Users, of a technical-IT nature (e.g. the IP address, the type of browser used, the operating system, the name of domain and the addresses of websites from which you accessed or exited, etc.), the transmission of which is inherent in the normal functioning of the internet.

Purpose: these Data may be processed for the sole purpose of obtaining anonymous statistical information on the use of the site and/or to check its correct functioning.

Conservation: Such Data will be deleted immediately after processing.

Legal Basis: the processing is carried out on the basis of the legitimate interest of the Data Controller to make the Site usable and navigation on it safe (Article 6, paragraph 1, letter f). Exclusively for the specific profiling activity, the express consent of the interested party (Article 6, paragraph 1, letter a).

2. Contacts by the user via e-mail, telephone contact, filling in the form.
The optional, explicit and voluntary sending of communications by e-mail to the addresses indicated on this site involves the subsequent acquisition of the data communicated by the user, including his e-mail address, and the consent to receive any response to your requests.
In this case, the provision of the e-mail address and any other data indicated is optional, but essential to be able to use the service and receive an answer to your request and, in their absence, we will not be able to proceed with the processing.

Purpose: The personal data thus provided are used for the sole purpose of satisfying or responding to the requests transmitted and are communicated to third parties only if this is necessary for that purpose.

Conservation: The data is kept for the period necessary to fulfill the request and in compliance with current legislation.

Legal Basis: the processing is carried out for the fulfillment of a contractual and pre-contractual obligation assumed by the Data Controller with the service (Article 6, paragraph 1, letter b).

The personal data collected is processed by the Data Controller’s personnel, who act with specific authorization, on the basis of specific instructions provided in relation to the purposes and methods of the processing itself.
Furthermore, the designated subjects responsible for the treatment pursuant to art. 28 of the GDPR or sub-processors, which the Data Controller makes use of for the provision of services and for carrying out the activities within its competence, may be recipients of the data collected following consultation of the Site or use of the services within the limits of the respective assignment.
The related list can be requested from the Data Controller using the contact details referred to in section A.
If, through the services offered by the site, a data controller is designated pursuant to art. 28 of the GDPR or sub-manager, the data will be communicated to your Data Controller and/or your data manager.

There is no transfer abroad of the personal data provided.

The interested parties – the identified or identifiable natural persons to whom the data refer – can exercise specific data protection rights, listed in the following list:
a) right of access: right to obtain confirmation from the Data Controller as to whether or not personal data is being processed and, in this case, to obtain access to personal data and detailed information regarding the origin, purposes, categories of data processed, recipients of communication and/or data transfer and more;
b) right to rectification: right to obtain from the Data Controller the rectification of inaccurate personal data without unjustified delay, as well as the integration of incomplete personal data, also by providing a supplementary declaration;
c) right to cancellation (“oblivion”): right to obtain from the Data Controller the cancellation of personal data without unjustified delay in the event that: i. the necessary data are no longer necessary with respect to the purposes of the processing; ii. the consent on which the processing is based is revoked and there is no other legal basis for the processing; iii. the personal data have been processed unlawfully; iv. personal data must be erased to comply with a legal obligation;
d) right to object to processing: the right to object at any time to the processing of personal data which have a legitimate interest of the Data Controller as their legal basis;
e) right to limitation: right to obtain from the Data Controller the limitation of the processing, in the event that the accuracy of the personal data is contested (for the period necessary for the Data Controller to verify the accuracy of such personal data), if the processing is unlawful and / or the interested party has opposed the treatment;
f) right to data portability: the right to receive personal data in a structured format, commonly used and readable by an automatic device and to transmit such data to another Data Controller, if technically feasible, only for cases in which the treatment is based on consent or on the contract and only for data processed by electronic means;
g) right to lodge a complaint with the supervisory authority: without prejudice to any other administrative or judicial appeal, the interested party who believes that the processing that concerns him violates the Regulation has the right to lodge a complaint with the supervisory authority of the Member State in which he resides or work habitually, or of the State in which the alleged violation occurred.

The rights can be exercised by contacting the Data Controller at the following email address:



Use of Cookies
The “Site” uses cookies to make its services simple and efficient for users. Users who view the Site will see minimal amounts of information entered on their devices, whether they are computers or mobile devices, in small text files called “cookies” saved in the directories used by the User’s web browser. There are various types of cookies, some to make the use of the site more effective, others to enable certain features.

Types of Cookies
Technical cookies
This type of cookie allows certain sections of the site to function correctly.
They are of two categories:
persistent: once the browser is closed they are not destroyed but remain up to a preset expiration date;
session: they are destroyed every time the browser is closed.
These cookies are necessary to view the site correctly and in relation to the technical services offered, they will therefore always be used and sent, unless the user changes the settings in their browser (thus affecting the display of the site pages).

This information is updated to 02/17/2023.

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